Are your AP scores missing? No worries! There are several reasons for missing AP scores that students encounter every year.

Identifying Information

First, the most common reason for a missing AP score is due to differences in identifying information on a student’s AP answer sheet and on a student’s College Board account. Differences in name, birthday, gender, or other pieces of information prevent the College Board from being able to connect AP test information to a student’s account. Contact College Board customer service to have this issue resolved.

Late Testing

Next, a missing AP score can also be the result of testing late. If a student took an AP exam during the make-up dates which fall between May 22 and May 24, their scores will not be available until the end of July or the beginning of August. College Board will send an email when scores are available for these students; however, if you are still unable to see your scores by September 1, contact College Board customer service.

Extraordinary Circumstances

Another reason for a missing AP score could be due to extraordinary circumstances that occurred during test day. For example, scores take longer to process if an exam was started late or if there was a reported disturbance. Again, College Board will send an email when scores are available for these students, but if you are still unable to see your scores by September 1, contact College Board customer service.

Keep in mind that College Board archives AP scores after 4 years, so scores will not be available online forever. If you are trying to view your scores from over 4 years ago, you will need to fill out an Archived AP Scores Request Form that can be found on the College Board website.